About Us

We strive to be one of the premier spring water distributors in the country

Water Facts |

TLC Mission

To be the best bottle water and coffee refreshment service provider in Northeast Ohio by delivering great value and great taste with white-glove service, environmentally sustainable practices, supplier diversity advocacy and proactive community involvement to our customers, associates and friends.

TLC Value-Added Proposition

To keep it simple: Savings, Service, Sustainability

  • Competitive pricing that is straight forward and simple without long-term contracts, without per bottle security deposits, without worries.
  • Complimentary “White Glove” service which means we clean and wipe down all bottles and coolers on a monthly basis and bi-annually on R.O. units. We also perform a full cooler cleaning once a year or as needed.
  • All 3 and 5 gallon bottles are new and have handles for ease of use and customer safety. Guaranteed 24-hour replenish service if you run out of water before the scheduled delivery date.
  • All Hot-N-Cold and Reverse Osmosis coolers are new thus eliminating any of the risks associated with older coolers.

TLC recognizes its responsibility to the environment and the Institutions who do business with TLC by promoting and supporting their sustainability goals and policies. This is also done by teaming with business partners who are also committed to minimizing their carbon footprint in our communities.

Here are a few ways TLC walks the Eco-Friendly Walk:

  • Utilizes the latest technology to minimize effect of bottled water caps on the environment with the Oxo-Biodegradable Earth Cap.
  • Recycles all custom label PET bottles we collect.
  • Uses bio-diesel fuels in all delivery vehicles.
  • Reverse Osmosis coolers with a unique thermal management system helps maximize energy efficiency.
  • “Energy Star” rated and certified Hot-N-Cold coolers are standard.

TLC Supplier Diversity Commitment

Providing a direct link between Corporate America and minority-owned businesses is vital to the growth and success of the Northeast Ohio Region and nationally. TLC is a strong advocate for supplier diversity in corporate America.

To that end, TLC is an active member and MBE-certified with the following agencies:

  • National Minority Supplier Development Council
  • Northern Ohio Minority Supplier Development Council
  • South Central Ohio Minority Supplier Development Council
  • State of Ohio
  • City of Cleveland
  • Cuyahoga County